Curriculum
Course: RaĂ­ces & Revenue: The 8-Hour System ...
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RaĂ­ces & Revenue: The 8-Hour System for Growing a Thriving Local Business

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Customer Messages & FAQs

Meeting date April 25, 2026 11:15 AM (GMT-05:00)
Password: 4NDhVG
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- **Replying to common questions:**  

  - “Rewrite this customer’s complaint about late delivery into a kind, solution‑focused reply”  

  - “Create 5 answers for ‘Do you deliver to [local area]?’ with friendly details”  

- **Tone training:**  

  - “You are a helpful local shopkeeper. Never sound robotic. Use ‘we’ and ‘our community’.”  

- Activity: Each student replies to a real (or simulated) customer message