If you’re ready to modernize your approach and take control of your business communication, this course will give you the structure and confidence to do it. Join us and start building a more efficient, cost-effective way to grow your restaurant.
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Day |
Duration |
Focus |
|
Friday, 24th 17:00 hrs |
2 hours |
Setup, basics, and business use‑case mapping |
|
Sat, 25th 10:00 hrs 10 to 12 and 2 to 4 pm |
4 hours |
Practical prompting for marketing, customer service, and operations |
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Sunday, 26th 10:00 hrs |
2 hours |
Advanced techniques, automation, and next steps |
Theme: Foundation & Community Business Needs
Why local businesses benefit from AI (examples in categories in Food & Dinning, Health & Medicine, Shopping & Retail and Beauty & Spas sectors)
Create / log into accounts:
ChatGPT (Free or Plus)
Claude (Free or Pro)
Tour the interfaces: chat, history, file uploads, model selection
Key difference: Claude for longer, nuanced writing; ChatGPT for quick lists and brainstorming
C.O.R.E. method for small business:
Context (who you are, your community)
Objective (what you need)
Requirements (tone, length, format, local references)
Activity: Write a bad prompt → improve using C.O.R.E.
Live demo: “Write a Facebook post for a local restaurant weekend sale”
Session 3 (40 min) – Mapping Your Business to AI Tasks
Each student identifies 3 repetitive tasks they want AI help with:
Examples: product descriptions, replies to customer questions, event announcements, thank‑you notes
Fill out a simple “Prompt Planner” template (provided as PDF)
Q&A and homework:
Bring one real piece of business text to improve (flyer, old post, email)
Theme: Practical Prompting for Daily Business Operations
Prompt patterns:
“Write 5 short captions for for local Facebook group – warm, neighborly tone”
Claude vs ChatGPT:
Claude: better at storytelling, longer posts, natural community voice
ChatGPT: faster for hashtags, bullet lists, multiple variations
Replying to common questions:
“Rewrite this customer’s complaint about late delivery into a kind, solution‑focused reply”
“Create 5 answers for ‘Do you deliver to [local area]?’ with friendly details”
Tone training: “You are a helpful local shopkeeper. Never sound robotic. Use ‘we’ and ‘our community’.”
Activity: Each student replies to a real (or simulated) customer message
Batching prompts:
“For each of these 10 products, write a 2‑sentence description. First product example: [paste]”
Local flavor injection:
– “Mention that we source from [local farm / nearby town] and support [local cause]”
– Claude advantage: Upload a spreadsheet of products → Claude reads it and outputs descriptions in one go
– Activity: Upload own product list (students prepare a simple .txt or .csv)
“Draft a ‘closed for holiday’ message for my business page and email list”
“Explain my special offer in three different lengths: text message, email, and poster”
Wrap‑up (15 min) – Saturday recap & homework:
– Write 3 prompts you will actually use on Sunday during the advanced session
Theme: Refinement, Automation & Sustainable Use
Iterative prompting:
“That’s too long – shortened by half.”
“Make it sound more like a neighbour and less like a corporation.”
“Add a question at the end to encourage comments.”
Creating reusable prompt templates (fill‑in‑the‑blank)
Combining both AIs:
ChatGPT generates bullet points → Claude rewrites as a warm story
Using file uploads:
Upload your price list / menu → ask for a weekly special announcement
Never paste customer personal data or payment info
The “human‑final” rule: AI drafts → you add the local heart